Shipping Policy

Thank you for shopping with us. We are committed to delivering your order in a safe and timely manner.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or public holidays.
• During high-volume periods, processing times may be slightly delayed.

Shipping Time

• We offer Standard Shipping with an estimated delivery time of up to 15 business days.
• Delivery times may vary depending on your location, carrier delays, customs processing, or unforeseen circumstances.

Shipping Rates

• Shipping charges are calculated at checkout based on your location and the size of your order.
• Free shipping promotions may be available on selected orders or during promotional periods.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• Tracking updates may take 24–48 hours to appear after shipment.

Delays & Issues

While we work hard to ensure timely delivery, delays caused by shipping carriers, weather, or customs are beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date so we can assist you.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: support@aquadrive.com